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11. Lufthansa

Lufthansa came in at number 11. The name Lufthansa comes from the German term luft which means air and hansa which is short for the Hanseatic League. Also known as Deutsche Lufthansa AG, it was praised for offering the “best long-haul Europe.”

It’s Germany’s flag carrier and also the country’s largest airline. When Lufthansa is combined with its various subsidiaries, it is also Europe’s largest airline (in regards to the number of passengers carried). The entire Lufthansa Group presently has more than 700 aircraft which makes it one of the world’s largest airline fleets.

12. Finnair

Filling out the top dozen airlines for 2020 is Finnair. Finnair is the country’s flag carrier and its largest airline too. You can find its headquarters in Vantaa at the Helsinki Airport. Among other things, it scored high for staff relations and how it treats its staff.

That raises a question on how one judges airlines on staff relations since its staff recently went on strike in solidarity with the postal employees.) Finnair and its subsidiaries rule in terms of both domestic and international flights. The government is the airline’s major shareholder. Finnair has close to 6,000 employees.

(Continued on next page)

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